Please read the full terms and conditions before booking to ensure you and your party have a safe and fun time.
Terms and Conditions of hire
Sunset Spa Hire (“THE COMPANY”) requires all persons renting (“THE CLIENT”) equipment to have read and understood the contents of this agreement before signing. If you do not understand the information contained within this document, please contact Sunset Spa Hire directly on 07704171022 or email info@sunsetspahire.co.uk. It should be noted that once payment has been received you have accepted the equipment as outlined below and have read/understood all points highlighted within the terms and conditions.
- Definition of terms
1.1. “The Company” is Sunset Spa Hire., located at Severn Beach, Bristol and any employees and contractors they have hired.
1.2. “The Client” means the legal entity with whom the Contract is made by the Company and anyone they allow to use the equipment.
1.3. “Contract” means the Contract between The Company and The Client for the supply and rental of the Equipment.
1.4. “Equipment” used herein shall refer to all equipment, and necessary accessories, listed on the inventory list for the desired package the Client has chosen. This is to include to any other equipment that has been agreed by the Company and Client in writing.
- Payment
2.1. Prices at time of booking will be the final payment amount charged to The Client. (We reserve the right to change prices on our website at any time).
2.2. Any costs incurred by The Company for loss of equipment, excessive damage, excessive cleaning or non-working parts can be charged to The Client (immediately or retrospectively on completion of the hire duration), as a result of failure to adhere to the Terms and Conditions or using the equipment in a way that is unfit for purpose and outside of the standard usage specification.
- Hire Period
3.1. The full hire period are the dates selected by The Client at time of booking. These dates include set up and retrieval of the equipment. Some equipment, such as Hot Tub packages, can take around 12 hours to heat up.
3.2. The Client will supply the electricity and water for the equipment for the hire period.
3.3. The Client is responsible for looking after the equipment and returning them in a serviceable and good working order as they were received.
3.4. The Client shall allow The Company to enter any land or premises where we believe the equipment is to allow for; inspection, repair, test, service, replace and collection. This is to include entering the land or premises after the rental period if no answer from the Client.
3.5. The Client will inspect the equipment with The Company and note and sign for any damage or visible wear on the equipment.
- Venue
4.1. The Client must make sure they have a power supply within 5m of the Hot Tub location.
4.2. The Client must make sure they have a water supply within reasonable distance of the planned Hot Tub location.
4.3. A flat hard-standing base is required to sit the hot tub on that is able to withhold the fully-laden mass of the tub (>800kg).
4.4. The Client needs an area of 2.4m X 2.4m to allow room for the floor mats which the hot tub will sit on. If Hiring with a gazebo an area of 3m X 3m, plus room to manoeuvre for setup, is required.
4.5. The Client must ensure there is sufficient access and space to get the hot tub into the chosen position, if access is not possible, it will be under the discretion of The Company to offer a refund.
4.6. The Client must ensure there is a safe environment for The Companies employees/contractors when delivering, setting up and collecting.
4.7. The Client must exercise caution to prevent unauthorised access to the hot tub. When not in use, ensure cover is securely fastened. There is no guarantee that the cover will prevent access to the hot tub.
4.8. The Client should ensure security of the equipment during the hire period, taking steps to reduce visibility from paths, roads and general thoroughfare. If any equipment is lost or stolen The Client must notify The Company immediately.
- Correct use of Hot Tub Package equipment
5.1. Sharp objects can terminally damage the equipment and endanger other occupants. The Client must ensure sharp objects are avoided around the hot tub.
5.2. The Client must not exceed the maximum occupancy as listed below:
5.2.1. Lay Z Spa Paris – 6 people
5.3. The Client must not place anything (objects or people) on the cover or heater.
5.4. The Client must not sit on the sides of the hot tub and must take care when entering and exiting the hot tub to not apply excessive weight.
5.5. The Client shall not allow animals near/in the hot tub.
5.6. The Client must only wear suitable swimwear when using the hot tub.
5.7. The Client must wash feet before entering the hot tub.
5.8. The Client must shower before and after using the hot tub.
5.9. The Client must not turn the heater/pump off overnight. This prevents pipes freezing in cold weather
5.10. The Client must keep the water levels topped up between the max and min levels.
5.11. The Client must not move the equipment once it has been set up by The Company.
5.12. The Client must not let young children use the hot tub unsupervised.
5.13. The Client is responsible for the safety of anyone using the hot tub.
5.14. The Client must consult their GP for advice before using the hot tub especially if they suffer from heart disease, diabetes, high or low blood pressure, a condition needing medical treatment, pregnant women, infants or the elderly.
5.15. The Client must not tamper or adjust any aspects of the equipment mechanics or electrics.
5.16. The Client must not add bubble bath, foam or washing up liquid to the hot tub.
5.17. All electrical equipment should be used with their original plug.
5.18. The Client must tell The Company immediately if the equipment is involved in an accident resulting in damage to the equipment, property or injury to any person.
- Liability
6.1. The Company will not be responsible for any death, injury, loss or damage caused by misuse of the equipment.
6.2. The goods remain the property of the company throughout the hire period; the Client will have no ownership of the equipment and must not sell on or in any way give up control of the equipment.
- Chemicals and water filtration
7.1. The Client will be supplied with chemicals for the duration of the hire period by The Company. These are the only chemicals to be used, and The Client must not add any other chemicals to the hot tub.
7.2. The Client must thoroughly clean the water filter daily, ensuring that the pump is turned off at all times when the filter is removed.
Sunset Spa Hire will not be responsible for water damage that occurs from hot tubs set up indoors.
Sunset Spa Hire will not be responsible for lost hire time due to power supply failure at the property the hot tub is installed causing the RCD to trip.
If we have to come out to the hot tub whilst on hire to rectify a fault and the fault is found to be down to misuse
there will is charge of £2 per mile from BS35 4PP plus £30ph plus parts.Any damage incurred due to misuse or not following the above recommendations must be paid for in full.
We must be notified immediately of any issues with our tub or equipment. Please note normal operating
temperature is 35 – 40 degrees Celsius.
After Your Hire
We will arrive at an agreed time and date to collect the hot tub.
If after making arrangements to collect the hot tub at the end of the hire period, we are unable to gain access to collect the hot tub, there will is a charge of £100 for each day until access is granted.
PLEASE LEAVE HOT TUB FULL, SWITCHED ON AND HEATING. IF THE HOT TUB IS NOT FULL, SWITCHED ON AND HEATING WHEN WE ARRIVE THERE IS A £50 CHARGE.
We will always try and pump the water from the tub into a main drain to avoid flooding to gardens (however this may not be possible depending on situation of drains.)
Refunds will only be given if our equipment has failed and after a test at our premises confirms this, if the hot tub has been used we will not issue any refund unless it is clear our equipment has failed.
Undersigned renter understands the above information and acknowledges that the use of the hot tub is at the hirer’s risk.
Any damages to hot tubs or gazebos will be charged at the appropriate rate as follows:
Gazebo
- Ripped side £80
- Ripped roof £250
- Damaged frame £500
Inflatable Hot Tub
- Punctured hot tubs (due to body jewellery or sharp objects) £150
- Heavily soiled hot tubs or stained tubs (caused by bunting, confetti, party poppers etc.) £50 cleaning fee
- Hot tub’s damaged beyond repair will result in a charge of £700
Any damages not paid for in full within 7 days of an invoice being issued will be persued through small claims
court.
NO DISMANTLING OF ANY EQUIPMENT IS PERMITTED!
SHOULD YOU HAVE A PROBLEM PLEASE CONTACT US BY PHONE OR EMAIL.
Undersigned renter agrees to release Sunset Spa Hire from any and all liabilities incurred with the use of the hot tub.
COVID-19 Update [16/07/2021]
We are open and taking bookings, our team are still able to do deliveries but we are taking additional measures following our COVID-19 risk assessment:
- For indoor set-ups (garage, conservatory, summer house etc.) we can only enter if the room is ventilated (open doors or windows) and can be closed off from the main residence. This just means that you’ll need to close internal doors while we install and take-down the equipment.
- Equipment cleaning: All equipment, props and accessories are sanitised before and after hire.
- PPE: We’ll always wear a mask during delivery and pickup, whether we are inside the house, garage, or just in the garden.